Visualising Terms and Conditions

Dima Yarovinsky is a UX/UI designer who works at ZenCity and who is a student of visual communication at Betzalel Academy of Art and Design, Jerusalem.

Dima Yarovinsky

His project I Agree will be showcased in the US at the Visualizing Knowledge exhibition, an event which showcases new talents from the field of Information Design. Following an open call that yielded high quality entries from all over the world, 13 works were selected in regard to understandability, societal impact, aesthetic qualities and visual innovation. Continue reading “Visualising Terms and Conditions”

Discussing the Challenges of Innovation in Brazil at Mecânica

Mecânica Manufacturing Experience took place this week, one of the largest international trade fair of its kind in Latin America, covering mechanics and integrated manufacturing systems. One of the main events at the trade fair was the Meeting of Industry Leaders summit, in which economists, CEOs, presidents, directors and executives met to discuss the future of industry in Brazil. Continue reading “Discussing the Challenges of Innovation in Brazil at Mecânica”

Customer Experiences with Soul at Schumacher College

Maria and I are extremely excited to be able to let you know about our new course which will be taking place at Schumacher College in the UK in January. The name of the course is Holonomics: Designing Flourishing Businesses with Soul and it brings together customer experience design together with our Holonomics approach which we created to really initiate profound organisational change in enterprises. Continue reading “Customer Experiences with Soul at Schumacher College”

Catching up with BrewDog’s Supply Chain Team

Photo credit: BrewDog

In Customer Experiences with Soul, Maria and I explore the culture, values and approach to employee engagement at BrewDog, the cutting-edge Scottish brewery who revolutionised craft beer in the UK. We are therefore pleased to be able to share this story from BrewDog which explores what it is like to work within their supply chain team from many different personal perspectives. Continue reading “Catching up with BrewDog’s Supply Chain Team”

Celebrating Locaweb’s 20th Anniversary

Founded in 1998, Locaweb is one of Brazil’s largest internet service providers offering a wide range of products and services, including e-commerce and internet marketing platforms. As well as organic growth, they also acquired a number of companies including FBits and Tray, two complementary e-commerce businesses, allowing Locaweb to become one of the most important technology groups in Brazil.

Locaweb have won numerous awards for their products, services and also working culture, including Best Place to Work, 50 Most Loved Companies, Top 200 Best Technology Company and Top 250 Best Companies in Brazil. Continue reading “Celebrating Locaweb’s 20th Anniversary”

Have a Free Pint on BrewDog

As most of you will have seen, I have been writing recently about BrewDog on both my blog and for Sustainable Brands. Maria and I include BrewDog as one of our cast studies in our book, and this month you now have the chance to really experience BrewDog at one of their bars, both in the UK and around the world.

BrewDog have announced that they are organising the largest round of drinks in the world – one million in fact. If you click here, you can claim your voucher for a pint of their flagship beers, Punk IPA.

Of course age restrictions and a few other conditions apply, so please do read these carefully.

Eglobalis Nominate Customer Experiences with Soul as Top 30 CX Book of 2017

Eglobalis are an international strategy and innovation agency who specialise in customer experience design. headed up by Ricardo Saltz Gulko, the company used co-creation processes along the entire way. Their current customer portfolio includes Samsung, Amdocs, BlackBerry, Orange, Vodafone, HP, Oracle, Ericsson, Redknee, and other global corporations and mid-tier/early-stage businesses. Continue reading “Eglobalis Nominate Customer Experiences with Soul as Top 30 CX Book of 2017”