Robert Fripp’s Teachings on Leadership, Experience and Achieving Mastery

In Customer Experiences with Soul we explore the question of what it means to be human in a technological world. With our current COVID-crisis this question is now more pertinent than ever before as adoption of technologies for remote working and online collaboration accelerates. While today’s technology is introducing us to new ways of experiencing the world through mass connectivity and interactions, mass production has led to an obsession with efficiency, seeing everything – including people – as resources which must be optimised.

As just one example of this dehumanising mindset, White House adviser Kevin Hassett recently described people as “human capital stock”, saying that “Our human capital stock is ready to go back to work”.

In contrast to only viewing technology as an efficiency, creating solution, it is possible to explore the counter-position of personal mastery. The importance of this is that those people who have achieved personal mastery have a different way of being in the world. They have the ability to experience new worlds, and through art they have an ability to open up these worlds to us all. Continue reading “Robert Fripp’s Teachings on Leadership, Experience and Achieving Mastery”

Corporate Identity and the Sonic Dimension of Soul

For a long time much of the music in corporate videos has irked me, especially that music found in videos explaining the nature of new startups. Much of the music all seemed to be very much of the same genre, with an inability to differentiate between soundtracks.

Today I found this really interesting fifteen-minute video essay on this theme, and liking it so much I thought it would be really worth a share. Continue reading “Corporate Identity and the Sonic Dimension of Soul”

Why I love Premier League Fantasy Football

The inspiration for this article came to me while thinking that I may need to explain the sudden deluge of Fantasy Football (#FPL) tweets to those who follow me on Twitter. The reason is that the vast majority of people who are following me are unlikely to be fantasy football fans, and have other interests such as design, customer experience, Holonomics – those kinds of things.

But I really feel that this incredibly absorbing, exciting, frustrating, and at times hilarious game justifies an article not just for my Twitter followers, but to all of you who may not have experienced the highs and lows of this amazing game, and also just how many lessons it can teach us. Continue reading “Why I love Premier League Fantasy Football”